Plain words
Refund terms
- Full refund if we can't run the core checks (sign-up, success card, decline card, paid features unlock). Examples: no test-mode URL, sign-up blocked, or the site is down. We tell you as soon as we find it.
- Full refund if we miss the delivery window (Rescue 24h, Pre-Launch 48h, counted from payment; launch week: orders before Tue 6 Oct 9:00 AM ET count from that time). If we need something from you, the clock pauses until you send it, and we tell you when it pauses.
- Changed your mind before we start? Full refund.
- After delivery, no refund because of the outcome.
- You get a tested pass/fail record with evidence and fix prompts.
- We don't promise your AI builder will apply the prompts correctly.
- We don't promise your app is secure or compliant, or that it will make money.
- If you think a result is wrong, reply within 7 days for a free re-run of that check. If we can't stand behind it, full refund.
- Refunds go back to your original card, 100%. We absorb Stripe's fee.