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Refund terms

  1. Full refund if we can't run the core checks (sign-up, success card, decline card, paid features unlock). Examples: no test-mode URL, sign-up blocked, or the site is down. We tell you as soon as we find it.
  2. Full refund if we miss the delivery window (Rescue 24h, Pre-Launch 48h, counted from payment; launch week: orders before Tue 6 Oct 9:00 AM ET count from that time). If we need something from you, the clock pauses until you send it, and we tell you when it pauses.
  3. Changed your mind before we start? Full refund.
  4. After delivery, no refund because of the outcome.
    • You get a tested pass/fail record with evidence and fix prompts.
    • We don't promise your AI builder will apply the prompts correctly.
    • We don't promise your app is secure or compliant, or that it will make money.
  5. If you think a result is wrong, reply within 7 days for a free re-run of that check. If we can't stand behind it, full refund.
  6. Refunds go back to your original card, 100%. We absorb Stripe's fee.